Solution category


Messaging can convey information that makes a difference — whether between people, between a business and its customers, or a business and its employees.

Give your business the power to create great customer experiences that result in success for your business. Achieve this through the ability to quickly exchange messages using email, chat, voice and SMS text messaging.

Remove communication barriers by utilising messaging. With messaging, you create a channel for information to be exchanged quickly and efficiently with customers, ensuring customer queries are dealt with, increasing customer satisfaction, and creating great customer experiences that result in success for your business.

Messaging services such as Tyr SMS Gateway, webSMS, emailSMS, Notification Gateway, Google Verified SMS, and the WhatsApp Business solution are essential communication tools for any business.

Messaging Facts and Figures

The number of emails sent daily is projected to reach 320 billion by 2021.
53% of people who message companies said they were more likely to shop with a brand they could reach through a messaging app.
SMS campaigns have an average open rate of 98%
SMS campaigns have an average response time of 90 seconds
64% of internet users say 24-hour service is the best chatbot feature
67% of businesses believe that chatbots will outrun mobile apps within the next 5 years

Uses of Messaging

Customer service

Whether by chatbot, or chat with human agents, messaging helps create a responsive organisation.



Let people know it's in hand. Orders, bookings and complaints - it's good to receive a message or call to let you know it's all in hand.


Remind your customers. Reminders help keep people on the path to your door and avoid wasted appointments and bookings.



Keep people in the know. Keeping customers informed is paramount when there are updates, changes or things go wrong.

Messaging Services

Rich Messaging

Rich media messaging that goes beyond SMS text for more engaging customer interactions.

Tyr SMS Gateway

SMS gateway platform for A2P, P2A, bulk, wholesale, business, text marketing and other applications to UK, France, Germany, Spain, Italy and other countries.


Easily send and receive SMS text messages from your computer using webSMS.


Easily send and receive SMS text messages using email and the emailSMS service.


Creation, hosting, communication and management of cards with visual and audio content, and actions


Use SMS text marketing and other channels to send relevant, timely and personalised communications to your audience to drive engagement.


Know your customers. Reach your customers. Collect customer data so you can market more effectively.

Notification Gateway

Notification service that can be relied upon. Delivered via voice, rich messaging, SMS, email, social media and chat.

RCS Messaging

RCS Messaging - Rich Communication Services is the replacement for SMS text messaging. Watch this space!

Conversational Chatbots

Smart, highly integrated chatbots that deliver scalable near-human customer service.

Virtual Mobile Numbers

Virtual Mobile Numbers to enable applications to receive SMS from mobiles.

SIM Hosting

Physical and Virtual SIM Hosting for inbound SMS.

Rich SMS

Using SMS to deliver rich messaging.

Voice Gateway

Voice conferencing, hosted PBX, text-to-speech (TTS), speech-to-text (STT), numbering and voice SIP trunks.

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