Glossary

WhatsApp Business

WhatsApp Business is a service for having a dialogue with customers using the WhatsApp messaging service. It can be used to send messages to customers and for responding to customer-initiated conversations over WhatsApp. The service is provided by WhatsApp and other providers, and is accessible using an API or portal service.


Melrose Labs Tyr SMS Gateway

Melrose Labs: We deliver innovative services in cloud communications across mobile, fixed-line, satellite and internet. Through these services, we enable businesses to communicate better with their staff and customers, and by doing so, increase their success.