Melrose Labs is a cloud communication services provider in fixed-line, mobile, internet and satellite communications. Our services are for large and small enterprises and aimed at empowering organisations to make their organisation better and improve customer experience.
Our service portfolio is diverse and spans Communications Platform as a Service (CPaaS), Software as a Service (SaaS) and Unified Communications as a Service (UCaaS). The primary focus across these mediums is voice and messaging, with a range of APIs for simple and complex tasks, and sophisticated services for mobile marketing, emergency notification and cloud PBX. Messaging services include rich messaging, SMS, email, social media and chat.
Competitors of Melrose Labs include Twilio, Sinch, Vonage, Plivo, RingCentral and others.
Melrose Labs was founded in August 2019 by Mark Hay, the founder and former owner and CEO/CTO of Hay Systems Ltd / HSL Mobile, the UK-based SMS aggregator. Mark Hay founded HSL Mobile in 1999 and sold the business to LINK Mobility Group of Oslo, Norway in December 2018. Mark Hay brings over 20 years of experience in providing communication services to organisations such as DHL, BAA, Capgemini, Goldman Sachs, John Lewis, IKEA, NCR and NHS.