Solution category
Messaging
Messaging can convey information that makes a difference — whether between people, between a business and its customers, or a business and its employees.
Give your business the power to create great customer experiences that result in success for your business. Achieve this through the ability to quickly exchange messages using email, chat, voice and SMS text messaging.
Remove communication barriers by utilising messaging. With messaging, you create a channel for information to be exchanged quickly and efficiently with customers, ensuring customer queries are dealt with, increasing customer satisfaction, and creating great customer experiences that result in success for your business.
Messaging services such as Tyr SMS Gateway, webSMS, emailSMS, Notification Gateway, Google Verified SMS, and the WhatsApp Business solution are essential communication tools for any business.
Messaging Facts and Figures
Uses of Messaging
Customer service
Whether by chatbot, or chat with human agents, messaging helps create a responsive organisation.
Confirmations
Let people know it's in hand. Orders, bookings and complaints - it's good to receive a message or call to let you know it's all in hand.
Reminders
Remind your customers. Reminders help keep people on the path to your door and avoid wasted appointments and bookings.
Notifications
Keep people in the know. Keeping customers informed is paramount when there are updates, changes or things go wrong.
Messaging Services
Rich Messaging
Rich media messaging that goes beyond SMS text for more engaging customer interactions.
Tyr SMS Gateway
SMS gateway platform for A2P, P2A, bulk, wholesale, business, text marketing and other applications to UK, France, Germany, Spain, Italy and other countries.
webSMS
Easily send and receive SMS text messages from your computer using webSMS.
emailSMS
Easily send and receive SMS text messages using email and the emailSMS service.
Cards
Creation, hosting, communication and management of cards with visual and audio content, and actions
Campaign
Use SMS text marketing and other channels to send relevant, timely and personalised communications to your audience to drive engagement.
Collect
Know your customers. Reach your customers. Collect customer data so you can market more effectively.
Notification Gateway
Notification service that can be relied upon. Delivered via voice, rich messaging, SMS, email, social media and chat.
RCS Messaging
RCS Messaging - Rich Communication Services is the replacement for SMS text messaging. Watch this space!
Conversational Chatbots
Smart, highly integrated chatbots that deliver scalable near-human customer service.
Virtual Mobile Numbers
Virtual Mobile Numbers to enable applications to receive SMS from mobiles.
SIM Hosting
Physical and Virtual SIM Hosting for inbound SMS.
Rich SMS
Using SMS to deliver rich messaging.
Voice Gateway
Voice conferencing, hosted PBX, text-to-speech (TTS), speech-to-text (STT), numbering and voice SIP trunks.