Use SMS, chat and voice messaging to make a difference between people, a business and its customers, or a business and its employees.
Give your business the power to create great customer experiences that result in success for your business. Achieve this through the ability to quickly exchange messages using email, chat, voice and SMS text messaging.
Remove communication barriers by utilising messaging. With messaging, you create a channel for information to be exchanged quickly and efficiently with customers, ensuring customer queries are dealt with, increasing customer satisfaction, and creating great customer experiences that result in success for your business.
Messaging can aid staff productivity. Brief messages, rather than long emails, ensure brevity and get straight to the point. Chat use within a business is a collaboration tool that allows you to talk with one or more colleagues and make progress with the work in hand. When chat is available for customers to communicate with a business, it can help reduce the number of human call-handling agents and increase the customer experience.
Messaging services such as Tyr SMS Gateway, webSMS, emailSMS, Signal, Notification Gateway, Google Verified SMS, and the WhatsApp Business solution are essential communication tools for any business.
Messaging Facts and Figures
Uses of Messaging
Whether by chatbot, or chat with human agents, messaging helps create a responsive organisation.
Let people know it's in hand. Orders, bookings and complaints - it's good to receive a message or call to let you know it's all in hand.
Remind your customers. Reminders help keep people on the path to your door and avoid wasted appointments and bookings.
Keep people in the know. Keeping customers informed is paramount when there are updates, changes or things go wrong.
RCS Messaging - Rich Communication Services is an evolution of SMS text messaging. Watch this space!
Rich media messaging that goes beyond SMS text for more engaging customer interactions.
Tyr SMS Gateway
SMS gateway platform for A2P, P2A, bulk, wholesale, business, text marketing and other applications to UK, France, Germany, Spain, Italy and other countries.
Creation, hosting, communication and management of cards with visual and audio content, and actions
Use SMS text marketing and other channels to send relevant, timely and personalised communications to your audience to drive engagement.
Know your customers. Reach your customers. Collect customer data so you can market more effectively.
Notification service that can be relied upon. Delivered via voice, rich messaging, SMS, email, social media and chat.
Smart, highly integrated chatbots that deliver scalable near-human customer service.
Voice conferencing, hosted PBX, text-to-speech (TTS), speech-to-text (STT), numbering and voice SIP trunks.