Services

Communication services inception, development and operation.

Delivering innovation, quality, reliability, insight and increased efficiencies.

Messaging & Voice

SMS, Rich Messaging, RCS, OTT, Iridium, Voice

The following services are appropriate for enterprises, SMS aggregators, mobile network operators and other messaging providers for revenue generation, price management, cost reduction, business intelligence, regulatory compliance and customer support. Our services integrate into your existing infrastructure to greatly enhance your offering and achieve higher performance.

rich messaging

Services

Delivering innovation, quality, reliability, insight and increased efficiencies.

Voice Gateway >

Text-to-speech (TTS), speech-to-text (STT), cloud PBX and voice routing. Inbound and outbound voice.

  • Convert text to lifelike speech. Speech stream delivered via email, HTTPS callback, URL, SIP or SMS.
  • Convert speech to text.
  • Allocate inbound telephone numbers.
  • Inbound voice to SIP endpoint.

Text-to-Speech Confirmations Reminders Notifications Text Marketing 

Dynamic SMS Pricing >

Drive revenue through the flexibility of your pricing, traffic rating and billing.

  • Charge based on time of day, day of week, day of month, week of month
  • Charge based on characteristics of the SMS message (concatenated, scheduled delivery, non-standard message parameters, type of source address, receipt requested)
  • Realtime algorithm-controlled charging, e.g. charge based on current demand
  • Receive detailed billing data for each customer
  • Manage customer pricing and send pricing notifications

Bulk SMS 

SMPP SMS Gateway >

Cloud-based high capacity and high reliability SMPP SMS Gateway platform with advanced routing. Supports A2P and P2A SMS.

  • Customer management (up to 100k accounts)
  • Supplier management (up to 5000 routes)
  • Sophisticated routing with 10000 SMS/sec throughput
  • Pricing management, traffic rating and billing
  • Monitoring and reporting
  • A2P SMS
  • P2A SMS

Confirmations Reminders Notifications Text Marketing Bulk SMS 

Rich Messaging >

Message content that goes far beyond SMS text for more engaging customer interactions.

  • Images, audio, video and text
  • Calls to actions for voice calls, text, forms, website links
  • Integration with customer systems (e.g. booking or ordering system)
  • Message state and tracking
  • Editor for message creation
  • SMS replacement - upgrade your mobile messaging

Conversational Messaging Messaging Confirmations Reminders Notifications Text Marketing Bulk SMS 

Ticketing and Coupons >

Trackable and convenient event tickets and coupons for mobile users.

  • Shared and individual ticket/coupons
  • API for validating tickets/coupons
  • Delivery via link in SMS message
  • Expiry and use tracking
  • Multiple barcode standards supported (1D and 2D)

Messaging Text Marketing 

SMPP Implementation Testing >

Test SMPP compliance and performance of SMS applications, SMSCs and SMS gateways.

  • SMSC / SMS Gateway testing - simulate SMS application (ESME)
  • SMS application testing - simulate SMSC / SMS gateway

Messaging 

SMSC Simulator >

SMSC simulator for testing your SMS applications and messaging infrastructure using the SMPP protocol.

  • Test SMS applications and messaging infrastructure without SMS cost
  • SMPP v3.3, v3.4 and v5
  • MT and MO SMS testing (A2P and P2A)
  • SMPP over TCP and SMPP over TLS 1.1+ supported

Conversational Messaging Messaging Bulk SMS 

Message Exchange >

SMS marketplace for buyers and sellers. For aggregators, MNOs and enterprises. This exchange will be the premier SMS trading exchange for the market.

Messaging Bulk SMS 

RCS Messaging >

RCS Messaging - Rich Communication Services is the replacement for SMS text messaging. Watch this space!

Conversational Messaging Messaging Confirmations Reminders Notifications Bulk SMS 

Iridium Satellite >

SMS and SBD communication with Iridium satellite phones and modules. Send and receive SMS text messages to and from Iridium devices.

  • Send SMS to Iridium devices
  • Receive SMS from Iridium devices
  • RESTful Iridium API

Messaging Confirmations Reminders Notifications Bulk SMS 

SS7 SMSC >

Cloud-based reliable and high capacity SS7/SIGTRAN SMSC with SMPP API for delivery of SMS to mobiles.

  • SS7 SMSC - SIGTRAN
  • GSM MAP (Mobile Application Part) 3GPP TS 23.040
  • SMPP v5 API (inc. SMPP v3.3 and v3.4)
  • Mobile Terminated (MT) SMS
  • Option for Virtual Mobile (MO SMS)

Messaging Confirmations Reminders Notifications Bulk SMS 

Tyr SMS Gateway >

SMS gateway for A2P, P2A, bulk, wholesale, business, text marketing and other applications using SMS APIs, including SMPP, SMTP and HTTP REST API.

  • Bulk SMS / Wholesale SMS provider
  • Worldwide coverage
  • High reliability and availability
  • Mobile Terminated (MT) SMS
  • Mobile Originated (MO) SMS - Virtual Mobile Numbers (VMNs), Virtual SIM Hosting (VSIM)
  • SMPP SMS API (v3.3, v3.4 and v5); SMPP over TLS
  • HTTPS REST API
  • SMTP API - email to SMS / SMS to email

Conversational Messaging Messaging Confirmations Reminders Notifications Text Marketing Bulk SMS 

Identity and Location >

Gain trust through identity verification using IP lookup, mobile, email and physical address. Phone number lookup for optimising routing.

  • Verify identity using mobile number, physical address and email address
  • Lookup geographic location using IP address
  • Lookup mobile network using telephone number

Conversational Chatbots >

Smart, highly integrated chatbots that deliver scalable near-human customer service.

  • Conversational interactions with users
  • Integrate with back-end systems (CRM, stock, knowledge base, etc)
  • Users communicate using voice or text
  • Provide 24x7 contact for your customers
  • Quick and simple set-up
  • Integrate with your website or standalone

Conversational Messaging Messaging Confirmations Reminders Chatbots Notifications Bulk SMS 

Notification Gateway >

Notification service that can be relied upon. Delivered via voice, rich messaging, SMS, email and chat.

  • Urgent and time critical notifications
  • Mass alerting - customer/staff/population
  • Send notifications to individuals, teams, groups, distribution lists
  • Confirmed delivery
  • Multi-channel - voice, rich messaging, SMS text, email and chat
  • Rich content - images, text, speech
  • Interactive and integrated
  • Ultra reliable

Conversational Messaging Messaging Notifications Bulk SMS 

Campaign >

Send relevant, timely and personalized messages. Mobile marketing using text, rich messaging, voice, chat and email.

  • Personalized messaging
  • Rich content
  • Timely delivery
  • Measurable outcomes

Conversational Messaging Text Marketing 

SMS Firewall >

Protect your routes from illegal traffic and ensure compliance.

  • Filter customer traffic based on message content and other characteristics of the SMS message (type of source address, protocol ID, data coding, etc)
  • Filter messages submitted to suppliers based on message content and other characteristics of the SMS message (type of source address, protocol ID, data coding, etc)
  • Alarms raised when messages breach criteria
  • Reject or modify messages
  • Inbound and outbound SMS messages

Messaging Bulk SMS 

Archiving >

Improve the support of your customers, easily deal with traffic queries raised by suppliers and ensure compliance through time-limited storage of messages and immediate access.

  • Store traffic for regulatory and commercial purposes (e.g. Police/RIPA requests, customer support, supplier queries)
  • Portal can be used by authorised users to immediately retrieve message traffic that’s been submitted by customers and/or submitted by your gateway to your suppliers
  • SMPP packet capture and decoding of historic and current traffic - no need to use Wireshark
  • Provide customers with detailed traffic dumps for their own analysis
  • Secure storage, data retention policies and automatic deletion (GDPR compliance)

Messaging Bulk SMS 

Reporting and Analysis >

Understand your traffic – volumes, revenue, costs and margins.

  • Analysis of customer inbound and outbound traffic
  • Analysis of supplier inbound and outbound traffic
  • CPM (cost per message) and MPM (margin per message) analysis for attempted and delivered SMS
  • CPM and MPM expected vs actual with cause analysis
  • Customer and supplier billing reconciliation

Messaging Bulk SMS 

Web Portals and Applications >

White label portals and applications to add to your service portfolio.

  • Communication service creation for specific business applications
  • Web portals and applications for sending and receiving messages
  • Web portals and applications for sending and receiving messages
  • Multi-modal communication (voice, SMS, chat)
  • API development
  • SMS Integration for Microsoft Dynamics, Adobe Campaign, IBM Maximo

Conversational Messaging Messaging Confirmations Reminders Notifications Bulk SMS