network

Services

Communication services inception, development and operation.

Delivering innovation, quality, reliability, insight and increased efficiencies.

Messaging & Voice

SMS, Rich Messaging, RCS, OTT, Iridium, Voice

The following services are appropriate for enterprises, SMS aggregators, mobile network operators and other messaging providers for revenue generation, price management, cost reduction, business intelligence, regulatory compliance and customer support. Our services integrate into your existing infrastructure to greatly enhance your offering and achieve higher performance.

rich messaging

Voice Gateway

Inbound and outbound voice. Text-to-speech (TTS), speech-to-text (STT) and voice routing.

Revenue generation Read More
  • Convert text to lifelike speech. Speech stream delivered via email, HTTPS callback, URL, SIP or SMS

Dynamic SMS Pricing

Drive revenue through the flexibility of your pricing, traffic rating and billing.

Revenue generation Read More
  • Charge based on time of day, day of week, day of month, week of month
  • Charge based on characteristics of the SMS message (concatenated, scheduled delivery, non-standard message parameters, type of source address, receipt requested)
  • Realtime algorithm-controlled charging, e.g. charge based on current demand
  • Receive detailed billing data for each customer
  • Manage customer pricing and send pricing notifications

SMPP SMS Gateway

Cloud-based high capacity and high reliability SMPP SMS Gateway platform with advanced routing.

Revenue generation Read More
  • Customer management (up to 100k accounts)
  • Supplier management (up to 5000 routes)
  • Sophisticated routing with 10000 SMS/sec throughput
  • Pricing management, traffic rating and billing
  • Monitoring and reporting

Rich Messaging

Message content that goes beyond text for more engaging customer interactions.

Revenue generation Read More
  • Images, audio, video and text
  • Calls to actions for voice calls, text, forms, website links
  • Integration with customer systems (e.g. booking or ordering system)
  • Message state and tracking
  • Editor for message creation

Ticketing and Coupons

Send trackable event tickets and coupons to mobile users.

Revenue generation Read More
  • Shared and individual ticket/coupons
  • API for validating tickets/coupons
  • Delivery via link in SMS message
  • Expiry and use tracking
  • Multiple barcode standards supported (1D and 2D)

SMPP Implementation Testing

Test SMPP compliance and performance of clients and servers.

Customer support Compliance Cost reduction Read More
  • SMSC / SMS Gateway testing - simulate SMS application (ESME)
  • SMS application testing - simulate SMSC / SMS gateway

SMSC Simulator

SMSC simulator for testing your SMS applications and messaging infrastructure using the SMPP protocol. Simulate delivery of SMS to and from mobiles.

Compliance Read More
  • Test SMS applications and messaging infrastructure without SMS cost
  • SMPP v3.3, v3.4 and v5.0
  • MT and MO SMS testing
  • SMPP over TCP and SMPP over TLS 1.1+ supported

Message Exchange

SMS marketplace for buyers and sellers. For aggregators, MNOs and enterprises. This exchange will be the premier SMS trading exchange for the market.

Revenue generation Cost reduction Read More

RCS Messaging

RCS Messaging - Rich Communication Services is the replacement for SMS text messaging. Watch this space!

Revenue generation Read More
 

SMS Firewall

Protect your routes from illegal traffic and ensure regulatory compliance.

Customer support Compliance Read More
  • Filter customer traffic based on message content and other characteristics of the SMS message (type of source address, protocol ID, data coding, etc)
  • Filter messages submitted to suppliers based on message content and other characteristics of the SMS message (type of source address, protocol ID, data coding, etc)
  • Alarms raised when messages breach criteria
  • Reject or modify messages
  • Inbound and outbound SMS messages
 

Archiving

Improve the support of your customers, easily deal with traffic queries raised by suppliers and ensure regulatory compliance through time-limited storage of messages and immediate access.

Customer support Compliance Read More
  • Store traffic for regulatory and commercial purposes (e.g. Police/RIPA requests, customer support, supplier queries)
  • Portal can be used by authorised users to immediately retrieve message traffic that’s been submitted by customers and/or submitted by your gateway to your suppliers
  • SMPP packet capture and decoding of historic and current traffic - no need to use Wireshark
  • Provide customers with detailed traffic dumps for their own analysis
  • Secure storage, data retention policies and automatic deletion (GDPR compliance)
 

Reporting and Analysis

Understand your traffic – volumes, revenue, costs and margins.

Revenue generation Cost reduction Business intelligence Read More
  • Analysis of customer inbound and outbound traffic
  • Analysis of supplier inbound and outbound traffic
  • CPM (cost per message) and MPM (margin per message) analysis for attempted and delivered SMS
  • CPM and MPM expected vs actual with cause analysis
  • Customer and supplier billing reconciliation
 

Web Portals and Applications

White label portals and applications to add to your service portfolio.

Revenue generation Read More
  • Communication service creation for specific business applications
  • Web portals and applications for sending and receiving messages
  • Web portals and applications for sending and receiving messages
  • Multi-modal communication (voice, SMS, chat)
  • API development
  • SMS Integration for Microsoft Dynamics, Adobe Campaign, IBM Maximo
 

Conversational Chatbots

Smart, highly integrated chatbots that deliver scalable near-human customer service.

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Mobile Identity and Fraud

Prevent fraud through SIM swap and call divert detection.

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SMSC (SS7)

Cloud-based reliable and high capacity SS7/SIGTRAN SMSC with SMPP API for delivery of SMS to mobiles.

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Virtual Mobile (SS7)

Platform for inbound SMS to mobile number ranges as part of your virtual mobile offering.

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MSC, HLR & AuC (SS7)

MSC, HLR and AuC capability for your own mobile network.

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