Voice Gateway

CloudPBX

Advanced cloud phone system for teams.


Pricing Get CloudPBX >

The CloudPBX service is an advanced business phone system, instantly available and great for small and medium-sized teams. The service uses FreeSWITCH, the highly scalable and reliable open source telecoms platform.


We've taken this platform and built our own super-platform through which we can provide customers with the best cloud PBX service. From our fast set-up to get you using the service ASAP, to the uber-reliability of the service and its rich set of features, we hope you'll agree with us that it's the best cloud PBX service available.


Our Basic package is FREE. Yes, FREE! It gives you everything you need for up to 10 users/extensions, except outbound calling. If you need outbound calling then you can upgrade to our Basic+ or Team packages.


Features of CloudPBX


Voicemail

Answering your calls and taking a message when you can't.

Hunt Groups and Queues

Manage and direct your incoming calls.

Conferencing

Bring internal and external people together.

Auto-Attendant

Professional answering and routing of calls to your team.

Extensions

Up to 10 extensions for free as standard.

Call Forwarding

Forward calls to another extension, mobile or landline number.

Numbering

Get a UK or Ireland number for calling.

SIP trunk

Inbound and outbound calling with us worldwide.

BYO

Optionally, bring-your-own SIP provider and numbering.

Office phone system. With Ease.

Your new CloudPBX office phone system is ready to accept calls from your customers within 5-minutes of sign-up, complete with company greeting and IVR menu to let customers get through to your team. With CloudPBX from Melrose Labs, you can simplify your office phone system. No maintenance and set-up headaches.

Dependable. Fully Featured.

It is built to be dependable and exceed your expectations of a phone system. CloudPBX provides all you need to run your office phone system, including voicemail and conferencing. It also provides you with telephone numbers and a SIP provider, unless you wish to use your existing.

Professional. Grows with you.

Stop answering callers to your business on your mobile. Handle your calls how you wish you could and project the right image. CloudPBX scales as you add more locations and staff, and can be managed by any permitted member of your team.

Hosted PBX that's right for you.

With CloudPBX you can use a suitable desk phone or software application on your laptop or mobile for making and receiving calls. Give your team the best tools to do their jobs. Give them the advanced CloudPBX office phone system from Melrose Labs.

Get CloudPBX >

What you get with CloudPBX


The CloudPBX virtual PBX service is available in our Basic, Basic+ and Team packages.

Basic

Free

 
  • Up to 10 extensions
  • Voicemail
  • Auto-Attendant
    with one single-level IVR
  • Hunt Groups and Queues
  • Conferencing
  • Call Forwarding and Transfer
  • Free CloudPBX calling
  • Inbound calls from public phone network
  • NO outbound calls to public phone network
  • Telephone number
    (UK 0845 prefix)
  • Optionally use your own SIP provider for inbound/outbound calling and telephone numbers for £9.00 per month (Basic/BYOSIP)

Basic+

£9.00

per month
  • Up to 10 extensions
  • Voicemail
  • Auto-Attendant
    with multiple multi-level IVRs
  • Hunt Groups and Queues
  • Conferencing
  • Call Forwarding and Transfer
  • Free CloudPBX calling
  • Inbound calls from public phone network
  • Outbound calls to public phone network
  • Telephone number
    (UK 0845 prefix)

Team-50

£6.00

per month/per extension
  • Up to 50 extensions (min. 5)
  • Voicemail
  • Auto-Attendant
    with multiple multi-level IVRs
  • Hunt Groups and Queues
  • Conferencing
  • Call Forwarding and Transfer
  • Free CloudPBX calling
  • Inbound calls from public phone network
  • Outbound calls to public phone network
  • Telephone number
    (UK geographic prefix)
    or
    bring your number (port-in)
  • Additional telephone numbers at £2 each per month
  • API integration

Team-200

£5.00

per month/per extension
  • Up to 200 extensions (min. 20)
  • Voicemail
  • Auto-Attendant
    with multiple multi-level IVRs
  • Hunt Groups and Queues
  • Conferencing
  • Call Forwarding and Transfer
  • Free CloudPBX calling
  • Inbound calls from public phone network
  • Outbound calls to public phone network
  • Telephone number
    (UK geographic prefix)
    or
    bring your number (port-in)
  • Additional telephone numbers at £2 each per month
  • API integration
  • Optionally use your own SIP provider for inbound/outbound calling and telephone numbers (Team-200/BYOSIP)

Get the Melrose Labs Voice Gateway CloudPBX™ service

Simple set-up: Have your own PBX up and running in less than 5-minutes. We'll ask what you want callers to hear when they dial your number, the choices they should make to get through to your team and who from your team you want to add to your PBX. With this information, we can go ahead and create your CloudPBX instance.

When we create your CloudPBX, we will initially create an instance that is on the Basic package. If you require, you will then be able to upgrade to another level.

Once we have created your CloudPBX, we will email you with your account details, including your inbound telephone number and details for each extension. Support details will also be provided so you can get in contact if at any time you have any questions or need assistance.

Get CloudPBX >

Service snapshot

  • Voicemail
  • Conferencing
  • Auto-attendant
  • 10 extensions as standard
  • UK telephone number or bring your own
  • BYO SIP provider or use us

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