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Glossary

Virtual Number

A virtual number, also known as direct inward dialing (DID) or access numbers, is a telephone number without a directly associated telephone line. Usually, these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers, chosen by the client: fixed, mobile or VoIP. Virtual Mobile Numbers (VMNs) are numbers used with mobile and capable of receiving SMS.


See Melrose Labs Voice Gateway/Inbound Voice, Melrose Labs Tyr SMS Gateway

Melrose Labs: Our mission is to deliver pivotal services in cloud communications across mobile, fixed-line and internet for enterprises of all sizes. Through these services, we help businesses and other organisations communicate better with their staff and customers, and by doing so increase their success.