Glossary

User Experience

In commerce, user experience (UX) is a person's emotions and attitudes about using a particular product, system or service. It includes the practical, experiential, affective, meaningful and valuable aspects of human–computer interaction and product ownership. Additionally, it includes a person's perceptions of system aspects such as utility, ease of use and efficiency. User experience may be subjective in nature to the degree that it is about individual perception and thought with respect to a product or system. User experience varies dynamically, constantly modifying over time due to changing usage circumstances. In essence, user experience is about how a user is affected as a result of their interaction with, and experiences of, a product.

Melrose Labs: 我们的使命是为企业,短信聚合器和消息传递提供商提供跨移动,固定电话和互联网的云通信中的关键服务。这些服务使组织能够在向客户提供服务,可靠性,对服务的洞察力以及提高的运营效率方面取得飞跃。