Aviation sector uses of voice, SMS, messaging, video and identity.
Customer Services: Keeping customers informed when their flights are affected is paramount.
Keeping customers in the dark leads to frustration and them getting a negative impression of your organisation and brand. When things go wrong, keep customers frequently updated and ensure you're reaching them. SMS text messaging is an effective and straightforward way of making a significant difference to customers and protecting the perception of your organisation and brand.
Relevant services: Voice Gateway, Rich Messaging, Tyr SMS Gateway, SMPP SMS Gateway, Conversational Chatbots