About

Melrose Labs is a cloud communication services provider in fixed-line, mobile, internet and satellite communications for voice, messaging, video and identity services. Our services increase the success of businesses and other organisations through better communication with their staff and customers.

Our service portfolio is diverse and spans Communications Platform as a Service (CPaaS), Software as a Service (SaaS) and Unified Communications as a Service (UCaaS). The primary focus across the communications mediums is voice, messaging and video, with a range of APIs, portals and platforms available to customers.

Competitors of Melrose Labs include Twilio, Sinch, Vonage, Kaleyra, Plivo, RingCentral, Zoom, LINK Mobility, and Horisen.

Melrose Labs was founded in August 2019 by Mark Hay (LinkedIn ), the founder, former owner, and CEO/CTO of Hay Systems Ltd / HSL Mobile, the UK-based SMS aggregator. Mark Hay founded HSL Mobile in 1999 and sold the business to LINK Mobility Group of Oslo, Norway, in December 2018. In December 2020, Melrose Labs moved aggressively into mobile messaging with a broad range of services and platforms. Mark Hay brings 25 years experience providing communication services to organisations such as DHL, BAA, Capgemini, Goldman Sachs, John Lewis, IKEA, NCR and the NHS.

In August 2023, Melrose Networks was lauched to provide a wide range of digital communication services.

Melrose Labs is a privately held company registered in Scotland, UK.